Northpeak Digital · Shopify Plus development
How a Shopify Plus agency went from referral-only to 18 calls a month
A 12-person Shopify Plus studio replaced feast-or-famine referrals with a steady outbound engine.
- 18/mo
- Qualified calls
- $410k
- Pipeline created
- 9.4%
- Positive reply rate
The challenge
All new business came from two partner referrals. Pipeline dried up every summer and the founder was doing sales at night.
Our approach
We targeted DTC brands doing $5-30M on Shopify with slow site speed and recent replatform signals. Three angles tested: speed audit, checkout conversion, and Plus migration.
The results
Speed-audit angle won with a 9.4% positive reply rate. Calendar filled to 18 qualified calls by month three.
"We stopped waiting for the phone to ring. Mondays now start with a full calendar."
Sample case study template. Figures are illustrative.